If a client's nail is broken during a service, what should the technician do?

When a client's nail is broken during a service, the best course of action is to assess the damage and recommend a repair or alternative service. This approach is important because it prioritizes the client's needs and ensures that the technician is addressing the issue carefully and professionally.

By assessing the damage, the technician can determine the severity of the break and decide on the most appropriate method for repair. This could involve options such as applying a strengthener, using a nail wrap, or suggesting a different service that could accommodate the client's situation.

This response reinforces the importance of client safety and satisfaction, as well as the technician's professionalism in handling unexpected situations. Taking the time to offer a personalized solution demonstrates a commitment to quality service and client care, enhancing the overall experience.